Technical Support

Equipment

We only stock the best because you deserve the best: Faema machines from Italy. A feature piece for your establishment, both brilliant and beautiful. Faema is Italy's No.1 Professional Espresso Machine Manufacturer. We match them with the pure brilliance and exacting standard of Mazzer grinders.

A dependable, reliable machine used by most of our high-volume customers.

Features include a fully adjustable dosing level grinding setting. 

Service and Breakdowns

  • Preventative servicing by technical recommendations.
  • Call outs for genuine equipment issues in normal business hours.
  • Preventative checks during normal visits to minimise downtime occurrence.

Service & Training

We believe in a partnership and is embodied by our local commitment to service so we have in-house service technicians available.

We ensure your staff understand all aspects of delivering the café experience, from the coffee they prepare to the machines they work with. For us coffee making is an art form and our service is to enhance your coffee success.

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cafés

Coffee Solutions for Cafés

  • premium coffee brands to leverage your business
  • roasted fresh in Australia, beans that are tested for taste and consistancy
  • superior equipment, training and service
  • a company that understands your business
Time
in-rooms

Coffee Solutions for In-rooms

  • competitive prices
  • ongoing sales and service
  • popular coffee and teas
  • capacity to meet tourism demand
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hotels

Coffee Solutions for Hotels

  • complete back up supply source and support
  • reliable partnering
  • popular coffee and teas
  • a trusted corporate supplier
  • contract purchasing

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